Blackbird Professional Services is committed to expert integration, project management, and implementation consulting services designed to help contact centers deliver and manage interactions, whether person to person or self-service, via their customer's preferred communications media (phone, fax, web, email).
"Commitment is what transforms a promise into a reality. It is the words that speak boldly of your intentions and the actions which speak louder than the words. It is the daily triumph of integrity over skepticism." - Abraham Lincoln
Blackbird is built on the principles of delivering quality and reliable service. Our diversified portfolio continues to grow by following trends, improving our standards, and listening to the customer. Our unique service has established our place in this industry. This allows us to make a distinctive and substantial impact for our clients. Simply put, Blackbird’s primary goal is to make our clients’ complex interaction systems work effectively and efficiently.